ITS PROJECTS IN PROGRESS
Add new Dell link for employee and student discounts
Create a fax "appliance" that we can use to test sending and receiving faxes
Upgrade our SPSS installation Summer 2010 to SPSS 18.x, or what ever is the latest version when we start
Develop process to retire Patriot accounts
Develop New Hire IT Training Process
Create UT Tyler Google Maps
Work on Virtual Desktops
Create a project for Sherry Loomis and Justin working on the Blackboard Transaction, Best, and other servers.
Create an SOP for working on student computers and consider having the student note that they have already saved what needs to be saved if they request we wipe the computer. https://www.utexas.edu/its/dropoff/ Also consider such a SOP for employees.
Plan to present at Educause Regional on Windows imaging.
Create an MS ForeFront console and reporting server
Push out MS ForeFront
Figure out how to monitor SPSS usage.
Purchase and set up a Mac server
Move UPines to public IP's and route through vlan to campus edge
Publish (Talon???) IT Tips, Tricks, Training
Purchase a commercial product that will allow us to monitor and graph wireless usage, especially during class usage of laptop carts.
See if we can use one controller for old AirSpace AP's and the other for the new Cisco AP's
Upgrade firmware on WiFi controllers and AP's
Replace "A/B/G" WiFi Ap's in BUS Building with the new "B/G/N" AP's
Set up an IT Training and Travel calendar
Finish Blackboard account SOP (file on leptop desktop)
Create a Mass Email SOP (check Outlook Identity folder for examples)
Use event log monitor to provide stats for usage of computer labs (Or LabStats, or Event Log Manager)
Create and install an icon for faculty and staff computers that will allow the user to determine computer name, IP address, etc
Set up a VM or two for HEAT Call Logging to use to close jobs at the user's location and to make Heat Call Logging available for more users
Make emailing work out of staff's HEAT client preferences
HEAT Training - more needed?
Patriot Sync
Mapped drive for Vicky and RaeJean
RightAnswers
VM's needed for RightAnswers
Create SLA's for Blackboard and Blackboard Training
Create a University recommended Template for all Blackboard courses.
Switch Blackboard email relay from Lotus Notes to Exchange
Develop a method to get faculty email addresses into their Blackboard accounts
Blackboard course merge
Blackboard Snapshot adjusted for student drops and does not conflict with course merges???????
Blackboard Test and Development Servers that can be updated from production
Get Google Analytics running on Blackboard
Create a standard Blackboard course template
Hardware Load Balance for Blackboard
Create solution for sending large numbers of emails to Live for "current" students
Create solution for sending large numbers of emails to Live for "students" of interest
Publish our employee Exchange email addresses to the Live GAL
Get "safe sender" set up for @uttyler.edu to allow us to send volumn emails to Live
SSL Cert for Patriot Air
SHIBB wireless
Shibb EZProxy
Shibb Blackboard
Shibb Right Answers
Change all servers and devices to new IP address range
Cisco Switch Failover for Sans
Migration of primary web server to VM
Windows Terminals for all Pharos Printer Stations
Windows Terminals in the CCC
Application Virtualization
Routine upgrade of software on Patriots Domain Via SCCM
Wake On Lan setup and schedule for all lab computers on Patriot Domain
MRTG all ports in the CCS server room
MRTG all ports in Longview and break out Patriot Air
MRTG all ports at GNOC and break out Patriot Air
MRTG all Patriot Air switches
IM for Help Desk support
Remote Control software for Help Desk support
Upgrade DeepFreeze to latest version
Upgrade Confluence Wiki
AD authentication for ILLIAD at Library
Work on replacement to SafeBoot - Windows Encryption
IT PROJECTS COMPLETED
New CCS website
Additional Blackboard Training sessions offered
Patriot Air wireless to be moved to public IP numbers
ASTRO for Blackboard stats
Set up a web page for standard computer configurations from Lenovo and Dell
Figure out how to check out SPSS licenses.
Update SAN's to the same level
Move old email server links off the Patriot Email home page
Blackboard Grade Center training sessions offered - 6
Echo360 Lite installed in Blackboard
SPSS concurrent network licenses
EZProxy authentication against the Patriot Domain
Blackboard set to allow EZProxy services served from inside Blackboard not to require authentication even if not on campus
Campus Pack Fusion blogs and wikis available in Blackboard for both course and public work
Pronto Instant Messenger available inside Blackboard
VMware hardware updated with latest firmware
VMware HA accomplished on our three ESX servers
Upgraded twice to newest versions of HEAT
Library services tab now in Blackboard
Community Organizations available now in Blackboard
ILM connection between Patriot Domain and Outlook Live
Pharos Print Management System upgraded to latest version
Blackboard Training sessions completed
Blackboard Hot Fix applied
Scripts reworked to repopulate the computer lab AD groups
HEAT
Tegrity
Course Merge Tool in Blackboard
New student/faculty/courses feed from POPS
New main student feed from POPS
Outlook Live based Patriot Email
ECRT server
Replacement of faulty module on new San
NEW TECHNOLOGIES NOW AVAILABLE
Elluminate audio/video conferencing and white board sharing
REDI Test available to test readiness of student's capabilities for on-line learning
Tegrity
Campus Pack Fusion Blogs and Wikis
Blackboard Internal Pronto Instant Messenger
EZ Proxy now uses Patriots Username and Password
HEAT
VM Ware VMotion and High Availability
New Patriot Email
Network Based SPSS
ADDITIONAL ITEMS TAKING UP TIME
Develop drop down menus for HEAT
Develop definitions for Levels of Support
Develop SLA's for Levels of Support
Develop satisfaction surveys for IT Support
Hiring for each semester
Scheduling for each semester
New student Orientation
Transfer student orientation
Graduate student orientation
Nursing graduate student orientation
UPines student orientation
Blackboard security policy development
Outlook/Exchange documentation